CSLB #1138711

Privacy Policy

Last updated: August 2026 • ARVO Builders LLC

TRANSPARENCY & CLIENT TRUST

Our Commitment to Privacy

ARVO Builders is committed to protecting your personal information and maintaining strict confidentiality throughout your architectural consultation, remodeling project, and digital interactions.

01

Introduction & Scope of Services

This Privacy Policy describes how ARVO Builders (CSLB #1138711) collects, utilizes, and safeguards information obtained from clients, prospective homeowners, and visitors to our website. We provide custom general contracting, architectural remodeling, and design-build services across Sonoma County, California. By engaging our consultation services or accessing our online platforms, you consent to the practices outlined in this policy.

02

Information We Collect

To provide accurate estimates, architectural planning, and custom construction management, we may collect the following categories of personal and property data:

Contact Details: Full legal name, email address, telephone numbers, and mailing address.
Project & Property Information: Physical job site address, parcel specifications, architectural blueprints, interior design preferences, and estimated budget ranges.
Communications History: Records of inquiries, consultation notes, SMS message logs, and written correspondence.
Technical & Usage Data: IP addresses, browser type, referral URLs, and pages viewed during your visits to our website.

03

How We Use Your Information

We utilize your personal information solely to provide premium building services, including scheduling on-site assessments, drafting architectural proposals, securing municipal building permits, coordinating trade subcontractors, processing billing, and delivering direct project updates. We never sell, rent, or trade your data to third-party marketing companies.

04

SMS Communications & Messaging Consent

When you submit a contact inquiry or request project estimates, you may opt-in to receive SMS notifications regarding consultation scheduling and construction timelines. Message frequency varies based on project stage. Standard message and data rates may apply. You may unsubscribe from text communications at any time by replying STOP to any text message, or request assistance by replying HELP.

05

Information Sharing & Third-Party Disclosure

We share client data strictly on a need-to-know basis with trusted partners required to execute your project, including licensed structural engineers, municipal building inspectors, and verified specialty subcontractors under strict non-disclosure obligations. We may also disclose information where required by California law or in response to lawful regulatory requests.

06

Data Security & Retention Protocols

We maintain industry-standard physical, electronic, and procedural safeguards to protect client documents, building schematics, and personal data. Project records are retained in secure cloud environments in compliance with California statutory warranty periods and accounting standards. After applicable retention periods conclude, records are securely archived or destroyed.

07

Your Rights & Privacy Contact Information

Under the California Consumer Privacy Act (CCPA), California residents have the right to request disclosure of categories of personal information collected, request deletion of personal records, and opt out of any future data sharing. To exercise your privacy rights or inquire about our data governance practices, please contact ARVO Builders at [email protected] or call our office directly.